How to Effectively Market Your B2B Sustainable Product

Marketing

23/8/2024

How you market your product to other businesses can make all the difference in credibility, trust, and getting your sustainable product noticed in a crowded market. The key is to understand how to craft a sustainable marketing strategy that speaks to your B2B audience. This article will walk you through the steps and strategies to market your sustainable product so it gets the attention it deserves and aligns with your brand’s sustainability goals.

Marketing B2B Sustainable Products: What’s Different?

Marketing B2B sustainable products is different from traditional B2B marketing. It’s not just about promoting green products; it’s about linking those products to the needs of other businesses and showing the long-term value and impact they bring.

What is Marketing for B2B Sustainable Products

In B2B marketing, marketing sustainable products means more than just the environmental benefits. It means showing how those products contribute to the entire business ecosystem from raw material sourcing and manufacturing to packaging, distribution, and end-of-life disposal or recycling. This requires transparency and accountability at every stage of the product lifecycle to make the sustainability claims credible and verifiable.

Why Marketing Matters for B2B Sustainable Products

Sustainability is becoming more important in B2B, driven by increasing expectations from businesses and governments for environmental responsibility. Marketing B2B sustainable products effectively can set a company apart in a crowded market and make it a leader in sustainability. This in turn builds trust and loyalty with clients who are also under pressure to meet their own sustainability goals. By showing how their products fit into broader sustainability initiatives companies can create long-term partnerships based on shared values, not just short-term sales.

Top Tips for Marketing B2B Sustainable Products

1. It's Different From B2C

B2B marketing is different from B2C. B2B decisions are more rational and based on need rather than emotion. Sales cycles are longer and involve multiple stakeholders. So your marketing needs to be more targeted and relationship-building rather than quick conversions.

2. Show the ROI of Sustainability

When marketing sustainable products in B2B, you need to show the return on investment (ROI). Businesses are interested in sustainability but they also want to know how it will affect their bottom line. Show how your sustainable product can save them money, increase efficiency, or open up new revenue streams. This could be how sustainable practices reduce waste, lower energy costs or improve supply chain resilience.

3. Use Case Studies and Testimonials

One of the best ways to market B2B sustainable products is through case studies and testimonials. Potential customers want to see proof that your product works and delivers the benefits. Case studies that show how other companies have used your product can be powerful evidence. Make sure these case studies show measurable outcomes like cost savings, reduced environmental impact, or increased operational efficiency.

4. Define Your Value Proposition

In B2B marketing a strong value proposition is key. This is especially true for sustainable products where the benefits may not be immediately obvious to the buyer. Your value proposition needs to clearly explain why your product is different and better than the competition. It needs to focus on the unique advantages your product offers like compliance with environmental regulations, long-term cost savings, or enhanced brand reputation.

5. Teach Your Audience

Education is key in B2B marketing, especially for sustainable products. Not all businesses are aware of the benefits of sustainability or how it applies to their business. Use your marketing to educate potential customers about sustainability, how your product fits into it, and what it means for their business. This can be through white papers, webinars, blog posts, and other educational content.

6. Focus on Relationship Building

B2B marketing is all about relationship building. This is especially true when selling sustainable products as these often require a long-term commitment from the buyer. Focus on building relationships with potential customers by offering value through personalized content, regular communication, and excellent customer service. Trust is key to long-term success in B2B marketing.

Identifying Your Target Market

Marketing a B2B sustainable product starts with understanding your target market. Knowing your audience means your marketing efforts are targeting the right companies and the right people within those companies. A tailored approach to consumer-focused marketing based on the values and needs of your target audience is key to positioning your sustainable product in the B2B market.

Who is Your B2B Audience?

To find your B2B audience start by thinking about the industries that will benefit most from your sustainable product. Ask yourself: Which sectors are actively looking for sustainable solutions? Are there industries where sustainability is not a nice to have but a must-have? For example, manufacturing, energy, and construction are under pressure to go green so are prime targets for using sustainable materials and products.

Once you have identified the industries, focus on specific companies within those sectors. Look for companies that have publicly stated their sustainability goals or have a history of adopting new, green technologies. These companies will be more open to your green marketing too.

Also, understand the decision makers within these companies. Are you targeting procurement managers, sustainability officers, or C-suite executives? Each of these roles will have different concerns and priorities and your marketing messages should be tailored accordingly. For example, a sustainability officer may be more interested in the environmental impact of your product while a procurement manager may be looking at cost savings and efficiency.

Understanding Buyer Personas in Sustainability

Creating buyer personas is a key step in tailoring your marketing to your audience. A buyer persona is a semi-fictional representation of your ideal customer based on market research and real data about your existing customers.

When creating buyer personas for sustainable products you need to consider not only the typical demographic factors like job title and industry but also the specific sustainability concerns and motivations of your target audience. For example, some buyers may prioritise reducing their carbon footprint while others may be more focused on improving their company’s sustainability credentials to boost brand reputation and customer value.

To create buyer personas interview your existing customers and use surveys or industry reports to gather information. Find common pain points and goals around sustainability and how your product can solve for them.

How to Communicate Your Sustainability Commitment

Communicating your sustainability is key to building trust and credibility with your B2B clients. It’s not just about saying your company is sustainable, it’s about showing how it’s embedded in every part of your business. Clear and transparent communication can set you apart in a crowded market and help you build stronger relationships with clients who care about sustainability.

Developing a Clear Sustainability Message

Writing a compelling sustainability message requires clarity and consistency. Start by identifying key principles at the core of your sustainability efforts—what are you doing to make a positive impact on the environment and why does it matter? Your message should highlight these key activities to your B2B audience.

Be Specific

Don’t say “We’re sustainable.” Say specific actions like “Reducing carbon emissions”, “Using renewable energy” or “Sourcing materials responsibly”. For example “Our products are made with 90% renewable energy, reducing our carbon footprint by 30%.

Align with Client Values

Know the sustainability concerns of your B2B clients. If your clients are particularly focused on waste reduction, highlight environmental issues and how your practices help them achieve that. Tailor your message to your clients' values and it will be more relevant and impactful.

Showcase Impact

Where possible use data to back up your own sustainability marketing efforts. Metrics like waste reduced, energy saved, or emissions cut can make your message more believable. For example “We’ve diverted 500 tons of waste from landfills through our recycling program”.

Integrate Across Channels

Your sustainability message should be consistent across all channels—website, social media, marketing materials, and direct client communication. Consistency reinforces your commitment and makes sure your message reaches your audience at every touchpoint.

Avoiding Greenwashing

Greenwashing, or making false claims about a product or company’s social and environmental benefits, can kill your brand. B2B clients are getting smarter about sustainability and many can spot exaggerated or false claims. To avoid greenwashing make sure all sustainability claims are credible and verifiable.

Be Transparent

Transparency is key in your sustainable marketing strategies. Communicate not only what you’re doing well but also what you’re not doing so well and where you’re working to improve. That honesty builds trust and shows you’re serious about sustainability.

Use Third-Party Certifications

Third-party certifications like LEED, Energy Star, or Fair Trade add credibility to your sustainability claims. These are industry-recognized and respected and provide an independent verification of your efforts.

Provide Evidence

Back up your claims with evidence. Whether it’s through case studies, impact reports, or client testimonials, providing concrete proof of your sustainability efforts will validate your message. For example “Our energy efficiency improvements have been audited by independent auditors and have resulted in a 20% reduction in energy use.”

Avoid Overstating

Don’t make claims you can’t back up. Overstating the environmental benefits of your product or practice will get you accused of greenwashing. Focus on what you’re actually doing even if it’s a small step—authenticity trumps exaggeration.

Challenges in Sustainable B2B Marketing

B2B sustainable marketing has its own set of challenges that make it hard for companies to communicate their sustainability while achieving their business goals. Tackling these head-ons is key to building trust with B2B clients and making sustainability contribute to both brand reputation and profit.

Overcoming Market Skepticism

One of the biggest challenges in B2B sustainable marketing is overcoming market skepticism. Many businesses are wary of sustainability claims, often because of past experiences with greenwashing – where companies exaggerate or misrepresent their environmental efforts. This skepticism creates barriers to building trust and credibility in the market.

To overcome this skepticism, transparency and authenticity are the answer. Businesses should openly communicate their sustainability practices, providing details on their processes, materials, and impact. Third-party certifications and independent audits can back up these claims and give potential clients confidence in the brand’s commitment to sustainability.

Another way is to share success stories and case studies that show the tangible benefits of sustainable business practices. Showing real-life examples of how sustainability has positively impacted other businesses can help alleviate doubts and demonstrate the value of these efforts. Engaging with clients through educational content like webinars or white papers can also help build understanding and trust around sustainability.

Balancing Profitability and Sustainability

Another challenge in B2B sustainable marketing is balancing profitability with sustainability. While sustainability is important to clients and stakeholders, it can be seen as costly or a drain on resources. Businesses may struggle to find the right balance between sustainable practices and profitability.

One way to address this challenge is to focus on the long-term financial benefits of sustainability. For example, energy-efficient practices and resource conservation can save significant costs over time. Sustainable products attract a loyal customer base which can translate into steady revenue streams and market share. By highlighting these long-term gains you can shift the focus from the upfront costs to the overall financial benefits of your sustainability initiatives.

Also, businesses should look for opportunities to link their sustainability goals to profitability. This could be by optimising supply chains to reduce waste and improve efficiency or developing innovative products that meet the growing demand for sustainable solutions. By integrating sustainability into the core business strategy companies can ensure their efforts contribute to both environmental goals and financial success.

Also, engage stakeholders in the sustainability journey, and help them see the value and need for these initiatives. Clear communication on how sustainability ties back to overall business objectives can get buy-in from key decision-makers and make it easier to implement changes that balance sustainability with profitability.

Ørsted – From Fossil Fuels to Green Energy Leader

Ørsted, a Danish multinational energy company, is a great example of how a traditional energy company can become a green energy leader by using its sustainability credentials to win B2B customers. Formerly known as Danish Oil and Natural Gas (DONG), Ørsted went through a big transformation where they divested their fossil fuel assets and invested heavily in renewable energy.

The Transition to Green Energy

Ørsted’s journey started with a bold move to get out of fossil fuels and focus entirely on renewable energy, offshore wind in particular. This was part of a bigger strategy to become one of the world’s leading green energy companies. By 2017 Ørsted had divested its oil and gas business and rebranded itself as a green energy company, focusing on wind power, solar energy, and renewable hydrogen.

This required big investment and a strong sustainability commitment. Ørsted’s decision to go green was driven by the growing demand for sustainable energy solutions from businesses and governments all over the world. They wanted to meet this demand by providing reliable, cost-effective, and environmentally friendly energy solutions.

Building Trust with B2B Clients

To win B2B customers, Ørsted focused on transparency and sustainability in all their operations. They provided detailed reports on their renewable energy projects, showing the environmental benefits and cost savings of their solutions. Ørsted also highlighted their commitment to reduce carbon emissions, with a goal of being carbon neutral by 2025.

Certifications and awards helped to strengthen Ørsted’s credentials. They have been recognized globally for their sustainability leadership and have won many awards, including being named the most sustainable energy company in the world by Corporate Knights in 2019 and 2020.

Plus Ørsted engaged with their B2B customers by offering tailored energy solutions that met their specific needs. Whether a company wanted to reduce its carbon footprint, save energy costs, or improve its brand’s sustainability image, Ørsted had a solution that met its goals.

Tailored Solutions for Different Industries

Ørsted’s B2B sustainable marketing mix and approach was about segmenting their customer base and developing industry-specific solutions. For example, they worked with large industrial customers to develop renewable energy projects that helped them meet regulatory requirements and reduce operational costs. For tech companies Ørsted offered green energy solutions that supported their corporate social responsibility (CSR) initiatives and improved their sustainability image.

This industry-specific approach allowed Ørsted to reach a wide range of B2B customers and make their green energy solutions more relevant and interesting. By aligning their offers with the specific needs of different industries Ørsted positioned themselves as a trusted partner in the energy transition.

Results: A Market Leader in Green Energy

Ørsted’s sustainability and B2B strategy is working. They are now a global leader in offshore wind and have a big chunk of the market. Ørsted’s green energy solutions have won many high-profile B2B customers, including big corporations and government agencies.

For best practices implementation for your business, contact Bolder!

Reach out via the contact page or at info@bolderagency.com

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